Assistant Key Account Management (M/F/D)*
As an Assistant Key Account Management, you will support the team in account management and work closely with the key account managers. You will process maintenance and optimisation requests for existing customer systems in cooperation with various specialist departments and accompany the implementation process. Together with the Key Account Manager, you will be the contact person for questions from internal departments and our customers.
WHAT YOU'LL BE HANDLING
- Support of the Key Account Manager in organizational matters
- Independent and service-oriented handling of customer requirements in the after-sales area (e.g. warranty extensions, maintenance, maintenance, change requests)
- Quotation including calculation, invoicing and auditing
- Proper documentation of enquiries and orders
WHAT YOU'LL NEED
- Completed technical or commercial training (technical or commercial apprenticeship or FS/HTL training in the field of mechatronics, automation technology or IT)
- Professional experience in technical internal sales or customer service is an advantage
- Strong communication skills, quick comprehension and service orientation
- Good knowledge of German and English and experienced use of MS Office
WHAT WE OFFER
- Flexible working hours and a generous home office model
- Health promotion measures (gyms, massage services, company doctors, etc.)
- A well-structured training period and support by experienced colleagues
- Collaboration in a committed team, individual opportunities to contribute, clear goals and an open feedback culture
- Support of the Key Account Manager in organizational matters
- Independent and service-oriented handling of customer requirements in the after-sales area (e.g. warranty extensions, maintenance, maintenance, change requests)
- Quotation including calculation, invoicing and auditing
- Proper documentation of enquiries and orders
- Completed technical or commercial training (technical or commercial apprenticeship or FS/HTL training in the field of mechatronics, automation technology or IT)
- Professional experience in technical internal sales or customer service is an advantage
- Strong communication skills, quick comprehension and service orientation
- Good knowledge of German and English and experienced use of MS Office
- Flexible working hours and a generous home office model
- Health promotion measures (gyms, massage services, company doctors, etc.)
- A well-structured training period and support by experienced colleagues
- Collaboration in a committed team, individual opportunities to contribute, clear goals and an open feedback culture
In this position, you can expect the following benefits, among others.
promotion
working hours
studios
restaurant
discounts
The minimum gross basic salary based on full-time employment per year is 41.212 Euro.
In this position, you can expect the following benefits, among others.
promotion
working hours
studios
restaurant
About us
The TGW Logistics Group is one of the leading international suppliers of material handling solutions. For more than 50 years, TGW has been planning and implementing highly automated logistics centres all around the world and also supports them during live operation – from mechatronics and controls to robotics, software and IT. Customers like Puma, Levi Strauss, Urban Outfitters, Mango or Zalando trust in TGW. TGW has locations in Europe, Asia and the USA and employs more than 4,400 people. As a foundation-owned company, a special focus is on a value-based company culture in line with the philosophy "Focusing on People – Learning and Growing".