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Customer Service Employee (M/F/D)*

for technical documentation

As a Customer Service Employee for Technical Documentation, you will support account management in the after-sales process. You will be responsible for updating all relevant documents for our logistics facilities in a wide variety of areas: technical changes, optimizations and modernizations. You will work closely with other departments.

Vollzeit

Sonstige

Marchtrenk, Upper Austria

Experienced ProfessionalsRecent Graduates

Verena Treffner

+43 50 486 3632

Apply now

WHAT YOU'LL BE HANDLING

Independent incorporation of system changes into existing basic data
Independent communication with internal departments
Data maintenance of customer and master data
Creation of data masters for new systems
Preparation of spare parts recommendations for our customers as well as the revision of existing spare parts recommendations
Close cooperation with internal departments of different locations

WHAT YOU'LL NEED

Completed technical training (apprenticeship or FS/HTL training in the field of mechanical engineering, mechatronics, automation technology or IT) Professional experience in technical internal sales is an advantage
Service orientation and organizational skills
Structured and independent way of working
Good knowledge of German and English
Excellent user skills in MS Office

WHAT WE OFFER

Good transport connections, free parking, shuttle service to the train station and between TGW locations, e-bikes, etc.
An appreciative working environment motivated team and an open feedback culture
Flexible working hours and a generous home office model
Health promotion measures (gyms, massage services, company doctors, etc.)
Responsibility in a successful international company with a strong focus on culture and values
A well-structured training period and support by experienced colleagues

WHAT YOU'LL BE HANDLING

Independent incorporation of system changes into existing basic data
Independent communication with internal departments
Data maintenance of customer and master data
Creation of data masters for new systems
Preparation of spare parts recommendations for our customers as well as the revision of existing spare parts recommendations
Close cooperation with internal departments of different locations

WHAT YOU'LL NEED

Completed technical training (apprenticeship or FS/HTL training in the field of mechanical engineering, mechatronics, automation technology or IT) Professional experience in technical internal sales is an advantage
Service orientation and organizational skills
Structured and independent way of working
Good knowledge of German and English
Excellent user skills in MS Office

WHAT WE OFFER

Good transport connections, free parking, shuttle service to the train station and between TGW locations, e-bikes, etc.
An appreciative working environment motivated team and an open feedback culture
Flexible working hours and a generous home office model
Health promotion measures (gyms, massage services, company doctors, etc.)
Responsibility in a successful international company with a strong focus on culture and values
A well-structured training period and support by experienced colleagues

In this position, you can expect the following benefits, among others.

Activity Garden

Health
promotion

Flexible
working hours

Fitness
studios

Home office

Catering & employee
restaurant

company childcare
facility

Employee
events

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience.
The minimum gross basic salary based on full-time employment per year is 38.981 Euro.

Verena Treffner

+43 50 486 3632

In this position, you can expect the following benefits, among others.

Activity Garden

Health
promotion

Flexible
working hours

Fitness
studios

Home office

Catering & employee
restaurant

company childcare
facility

Employee
events

We are looking forward to your application
Go to the application form

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

About us

The TGW Logistics Group is one of the leading international suppliers of material handling solutions. For more than 50 years, TGW has been planning and implementing highly automated logistics centres all around the world and also supports them during live operation – from mechatronics and controls to robotics, software and IT. Customers like Puma, Levi Strauss, Urban Outfitters, Mango or Zalando trust in TGW. TGW has locations in Europe, Asia and the USA and employs more than 4,400 people. As a foundation-owned company, a special focus is on a value-based company culture in line with the philosophy "Focusing on People – Learning and Growing".