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Key Account Manager (M/F/D)*

Lifetime Services

As a Key Account Manager in Lifetime Service (LTS), you will be the central point of contact for our existing customers in the DACH region. Your tasks will include personal support for our customers and the promotion of customer relationships. In addition, you will identify potential for modernization and proactively address customer needs in order to develop solutions and increase customer satisfaction.

Vollzeit

Sales

Marchtrenk, Upper Austria

Experienced Professionals

Verena Treffner

+43 50 486 3632

Apply now

WHAT YOU'LL BE HANDLING

Intensive support for our existing customers as well as a central contact person for all topics such as on-site support, servicing, maintenance, spare parts and modernizations for system operators and internal service providers throughout the entire after-sales process
Proactive response to the needs of our customers as well as targeted solution optimization
Communication hub between customers and TGW's internal departments
Drafting, reviewing and approving offers, service and spare parts contracts in compliance with legal, commercial and economic requirements on the part of the customer and TGW
Recognizing and pointing out modernization potentials

Initiation of the implementation and support of the services during the implementation phase

WHAT YOU'LL NEED

Technical education (e.g. HTL or similar training)
Several years of experience in after-sales/lifetime service, technical sales or technical implementation (project management)
Strong customer and result orientation as well as professional appearance
Assertiveness, commitment and strong communication skills
Very good knowledge of German and English (written and spoken)
Flexibility and willingness to travel up to 65%

WHAT WE OFFER

Good transport connections, free parking, shuttle service to the train station and between TGW locations, e-bikes, etc.
An appreciative working environment motivated team and an open feedback culture
Flexible working hours and a generous home office model
Responsibility in a successful international company with a strong focus on culture and values
A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
Growing with your tasks and customer projects

WHAT YOU'LL BE HANDLING

Intensive support for our existing customers as well as a central contact person for all topics such as on-site support, servicing, maintenance, spare parts and modernizations for system operators and internal service providers throughout the entire after-sales process
Proactive response to the needs of our customers as well as targeted solution optimization
Communication hub between customers and TGW's internal departments
Drafting, reviewing and approving offers, service and spare parts contracts in compliance with legal, commercial and economic requirements on the part of the customer and TGW
Recognizing and pointing out modernization potentials

Initiation of the implementation and support of the services during the implementation phase

WHAT YOU'LL NEED

Technical education (e.g. HTL or similar training)
Several years of experience in after-sales/lifetime service, technical sales or technical implementation (project management)
Strong customer and result orientation as well as professional appearance
Assertiveness, commitment and strong communication skills
Very good knowledge of German and English (written and spoken)
Flexibility and willingness to travel up to 65%

WHAT WE OFFER

Good transport connections, free parking, shuttle service to the train station and between TGW locations, e-bikes, etc.
An appreciative working environment motivated team and an open feedback culture
Flexible working hours and a generous home office model
Responsibility in a successful international company with a strong focus on culture and values
A reliable and stable employer based on the philosophy "Focusing on People – Learning and Growing"
Growing with your tasks and customer projects

In this position, you can expect the following benefits, among others.

Firmenwagen-
Dienstwagen

Health
promotion

Flexible
working hours

Fitness
studios

Home office

Catering & employee
restaurant

Modern work
environment

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience.
The minimum gross basic salary based on full-time employment per year is 51.552 Euro.

Verena Treffner

+43 50 486 3632

In this position, you can expect the following benefits, among others.

Firmenwagen-
Dienstwagen

Health
promotion

Flexible
working hours

Fitness
studios

Home office

Catering & employee
restaurant

Modern work
environment

We are looking forward to your application
Go to the application form

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

About us

The TGW Logistics Group is one of the leading international suppliers of material handling solutions. For more than 50 years, TGW has been planning and implementing highly automated logistics centres all around the world and also supports them during live operation – from mechatronics and controls to robotics, software and IT. Customers like Puma, Levi Strauss, Urban Outfitters, Mango or Zalando trust in TGW. TGW has locations in Europe, Asia and the USA and employs more than 4,400 people. As a foundation-owned company, a special focus is on a value-based company culture in line with the philosophy "Focusing on People – Learning and Growing".