As an assistant you will support the Key Account Management in the Life Time Service Department. You will carry out technical clarifications with customers, perform calculations, and render assistance during order planning.
Preparation of documents for the Key Account Manager
Costing, tendering and invoicing for after sales services (e.g. extension of warranties, maintenance, repair, IT process adaptations and modernisation)
Handling of warranty claims, AT/IT adaptation and maintenance projects
Development of solution concepts to adapt to customer processes in close collaboration with the responsible Key Account Manager and inhouse specialised departments
Completed technical education (as mechanical engineer, industrial engineer or mechatronic engineer, or similar)
Several years of job experience in technical sales back office or customer service support ideally in the automation sector
Good communication skills and service orientation
Logicalanalytical thinking, high affinity for figures
Quick apprehension and organisational skills
Good command of German and English
Additionally we offer flexible working hours in a collegial work environment with attractive benefits and exciting opportunities.
Use your know-how and skills for an exciting job and start your career in a diversified field of responsibility in an international network for automated logistics technology.